TopData

CAREERS

Be part of our commitment to excellence and growth.

Join the fastest growing BPO in Metro Clark! We are looking for competitive individuals to join us in providing world-class customer service.

We’re a team working on an ever-growing project for a long-term career opportunity. Our scope of support involves non-voice technical support (email and chat) for cybersecurity services, customer retention, and pre-sale inquiries.

As diverse and individual skills come together for a common goal, that’s when effective meets efficient. We encourage collaboration, regardless of roles, to combine the brightest ideas and turn them into actions that produce great results.

We’ve been here since 2006 and we’ve kept on growing since. We know that we will keep on expanding as a result of our commitment to improving and securing our future by helping each team member realize their potential.

Choose a better life at TopData!
#MakeTheMove

FAQs

Our minimum qualifications for Non-Voice TSR position are as follows:

  ● College graduate: Must have completed OJT, tech savvy, no call center experience needed
  ● Completed a 2-year course / 2nd year college level: 7 months straight TSR experience OR 1 year CSR experience
  ● 2nd year college level (incomplete): 1 year TSR experience (max 2 centers) or 2 years CSR experience
  ● 1st year college level: 1 year TSR experience in one center OR 2 years total experience as CSR
  ● High school graduates & vocational/TESDA course graduates: 2 years TSR experience (max 2 centers) OR 3 years total experience as CSR
  ● K-12 Graduate (STEM and ICT track ONLY): 7 months TSR experience OR 1 year total CSR experience

You can apply through this website, or apply as a walk-in applicant.

You may visit our Metro Clark, Pampanga office Mondays to Saturdays at 9AM or 2PM. If you are outside Pampanga,
you may visit our Makati satellite recruitment hub Mondays to Fridays at 9AM or 2PM instead.

We have 5 recruitment stages that you need to pass. 3 are done onsite – initial assessment, the HR interview, and
Operations Manager interview. The last 2 are offsite – the Quality Team interview and the Client interview, which are
done over a video chat.
The first 2 stages take a few hours. The remaining stages can be scheduled within 2 weeks or depending on your
availability and the clients’.

We operate 24/7, with shifting schedules. Rest days vary as well.

For successful applicants living outside Pampanga, we’ll make it easier for you to #MakeTheMove. We’ll take care of
your housing for your first 6 months at TopData to ease your move to Metro Clark, Pampanga!

It is about 5-minute drive or 10-minute walk from the TopData office.

Our Makati satellite recruitment hub is located at 18F Philamlife Tower, 8767 Paseo De Roxas, Makati City. We are open
Monday – Friday from 8AM to 6PM.

Our Pampanga site is located at 11th Floor Entec2 Bldg., Sto Rosario, Angeles City. For walk-in applicants, visit us
Mondays to Saturdays, our exam starts every 9AM and 2PM.

Yes, we are the fastest growing BPO company in Pampanga and we are planning to open a new site in the future. In
the meantime, we are focusing on hiring more people at our main site.

Simply sign up at https://topdata.employeereferrals.com/referrals, then log in to activate auto-post and choose time
intervals of when employeereferrals.com will automatically post jobs for you. Guaranteed 20K for each successful
referral you make!

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