ABOUT US
The TopData story
started in 1998
Roland, founded Netcafe, one of the pioneering internet cafes in Angeles City. Netcafe became popular for many students who needed to write school papers and have them transcribed. This is how we began providing services for a freelance talent marketplace company in 2003. Our transcription service kicked off a chain of referrals from satisfied clients.
TopData moved to our first rented office building in front of Carmelite Monastery in Angeles City, where we stayed for seven years. One of the projects that started in 2009, with four agents answering emails and chats, was moved to the company’s first branch office at Entec 2. A decade later and this project is still growing rapidly. In March 2013, we inaugurated our headquarters. Since then, we have hired only the best people, with the aim of providing world-class service to every customer of each brand we represent. Over the years, our leadership training has become one of the finest in the industry. We use outstanding methods in developing our people to deliver excellent customer experience in every interaction.
It was a humble beginning indeed, but we made it here and we are not going anywhere! So while we rally in creating an impact in the BPO industry, we never lose sight of the most important contributors to our success — our frontliners. We are committed to improving the lives of our employees and helping them achieve greatness in what they do.
Department Heads
As the founder and president of TopData, Roy brings to the company more than 17 years of experience in New Business Development, Project Management, and overall Operations. He is also the founder of Netcafe and co-founder of Alta Vista Internet Service Provider. Roy is a graduate of the University of the Philippines with a Bachelor’s Degree in Business Administration.
Roland Gonda
Mia handles the delicate balancing act of financial management. She also plans and manages company events such as annual summer retreats and Christmas parties, incentive and bonus systems, and company paid seminars for employees. Mia is an alumnus of Holy Angel University with a Bachelor’s Degree in Business Administration.
MIA GONDA
Aiza has been part of TopData since 2005. She conducts and monitors training, monitors work performances of all employees handled, and implements and monitors strategic plans for the team and project. She is also accountable for Client Correspondence and Quality Assurance. She is a graduate of BS Computer Science at Holy Angel University.
AIZA VENGCO
Mar joined TopData in February 2006. He is in-charge of Client Correspondence, Quality Assurance, Employee Training and Development, Security & Maintenance Personnel, and IT Administration. Mar holds an Associate Degree in Computer Systems Design and Programming at AMA CLC.
ROMAR BENTOSO
Imee has been part of TopData since 2024 as a Human Resource Generalist, overseeing key HR functions such as recruitment, employee relations, payroll, benefits administration, and labor law compliance. With over 10 years of experience in Accounting and more than 7 years in Human Resources, she brings extensive expertise and has been a valuable asset to the organization. Her strong background in employee relations enables her to effectively manage workplace concerns and resolve conflicts professionally. Dedicated to fostering a positive and productive work environment, Imee actively supports both employees and management. She holds a Bachelor’s degree in Business Administration, majoring in Travel Management, from Holy Angel University.
Imee Lumberio
Solutions
Technical Support
Customer Care
I have had a wonderful experience with TopData’s service providers and have been impressed with their promptness and exactitude in rendering transcriptions to the letter and doing various other projects. I highly recommend TopData to any service provider looking for Virtual Assistants with professionalism, attention to detail, and timeliness. You’ll be glad you hired this provider—they’re one of the best, and I will definitely use them again!
Office Management Client